Ultimate ITIL®4 ITSM for AI-Powered Service Management: Practical Strategies for Integrating AI with ITIL®4 ITSM Practices to Automate Service Delivery and Drive Enterprise-Wide Transformation

Sinopsis del libro

Reimagine ITSM with AI for Predictive, Proactive, and Impactful Outcomes. Key Features ● Bridges AI fundamentals with ITIL® 4 practices for real-world applications. ● Explains AIOps, intelligent automation, and predictive analytics in ITSM. ● Provides governance, risk, and ethics framework for AI adoption in ITSM. ●…