Ultimate ITIL® 4 for Intelligent and Sustainable Service Management: A Practical Guide to AI, Agile, and ESG-Aligned ITSM

Sinopsis del libro

Reimagining ITIL4 with AI, DevOps, and Green Thinking KEY FEATURES ● End-to-end ITIL4 evolution from foundations to autonomous ITSM. ● Practical integration of AI, Agile, DevOps, and ESG principles. ● Execution-focused playbooks, maturity models, and real-world case studies. DESCRIPTION ITIL® is the globally adopted…