It's the small things
How to make your customers fall in love so they won't even consider buying from anyone else
Sinopsis del libro
Its the Small Things is an invitation to take customer experience seriously; not just as a sustainable way of differentiation, but as a way to improve your customer service and inspire your team. Its intended for all people and organizations who want to go beyond selling something to meaning something. Its about…
Publicación2019
IdiomaEspañol
ISBN9783966100045
SKUBW9783966100045
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